Legal & Policies

Effective Date: November 3, 2025

Sentzless LLC operates with clarity, care, and compliance. Below you'll find our terms, privacy practices, and accessibility commitments.

Terms & Conditions

By accessing or purchasing from Sentzless LLC, you agree to the following:

  • Custom Orders: All custom designs require a non-refundable $5 design fee, due before production begins.

  • Rush Orders: A rush fee of $15–$20 may apply for same-day or next-day fulfillment, if available. Sentzless LLC reserves the right to deny or refund rush requests based on capacity, materials, or complexity.

  • Fulfillment: Orders are made with care and processed in the order received. We do not guarantee same-day or rush delivery.

  • Cancellations & Refunds: Once production begins, cancellations are not accepted. Refunds are only issued in cases of confirmed damage or error.

  • Use of Designs: All designs created by Sentzless LLC remain the intellectual property of the business unless otherwise agreed in writing.

  • Boundaries: We reserve the right to decline any request that violates our Minimums & Boundaries policy.

  • Legal Compliance: We do not fulfill requests that promote hate, violence, or illegal activity.

  • Modifications: Terms may be updated at any time. Continued use of our site or services constitutes acceptance of any changes.

Privacy Policy

Sentzless LLC values your privacy. Here’s how we handle your information:

  • What We Collect: When you place an order or submit a form, we may collect your name, email, and order details.

  • How We Use It: This information is used solely to fulfill your order, respond to inquiries, and improve your experience.

  • Third Parties: We do not sell or share your personal information with third parties, ever.

  • Security: We use secure platforms (e.g., Squarespace, Google Forms) to protect your data.

  • Cookies: Our website may use cookies for basic functionality and analytics.

  • Your Rights: You may request to view, update, or delete your information at any time by contacting legal@sentzless.com.

  • Policy Updates: This policy may be updated as needed. Continued use of our site constitutes acceptance of any changes.

Accessibility Statement

Sentzless LLC is committed to creating an inclusive, accessible experience for all visitors.

  • Website Design: We aim to follow best practices for accessibility, including readable fonts, clear contrast, and mobile responsiveness.

  • Forms & Navigation: We strive to make all forms and navigation elements usable with screen readers and keyboard-only access.

  • Feedback Welcome: If you encounter any accessibility barriers, please contact us at legal@sentzless.com so we can improve.

  • Ongoing Commitment: Accessibility is an ongoing process. We’re always learning and adapting to better serve our community.